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Our competitive advantage lies in our ability to remain flexible and being able to do the things that others cannot. With Deacom, we have found a partner that will provide us with the functionalities necessary to standardize our processes, while at the same time allow us to remain nimble.
As we have been growing, so too have the complexities around what it is we do on a day-to-day basis. We began our search for a new ERP system knowing that it not only had to fulfill the requirements we have today, but that it has to be able to quickly adapt with the business over time.
Our trucks are akin to mobile warehouses. Because we sell off of them 100% of the time, we knew that we needed a DSD system that would not be a bottleneck to our sales and distribution processes. I appreciate that DEACOM is a single foundation of software, capable of meeting our many business requirements, especially this one.
Deacom is the unicorn of the ERP market. I have never come into contact with a provider that has a business model quite like theirs. By operating all aspects of the business under one piece of flexible software, we can dive deep into every aspect of our business while maintaining full control over our operations and progress.
Sam Wong, Director of Information Technology TerrAscend
Running our business on a module-based ERP system has forced us to move much of our daily work outside of the main software. DEACOM’s built-in capabilities provide us with operational transparency that will strengthen our processes, maintain our quality, and keep us competitive. We are confident that the all-inclusive software will simplify our lives.
Our recent investments to improve manufacturing equipment has played a prominent role in generating a surge of new business. It’s a very exciting time for our company and now we are focused on implementing software that can take our success even further. DEACOM has the tools to standardize our operations throughout the entire product lifecycle and provide a great visibility into our business along the way. Accessibility to real-time data will allow valuable, internal resources to make a larger impact on the business.
In order to meet our aggressive growth plans over the next four years, we came to the conclusion that we could not continue to operate on an unsupported system. Rather than embarking on a re-implementation of the generic, legacy system, we have decided to replace it with Deacom’s industry-specific ERP solution. This change will allow for more automated procedures that are designed to encourage scalability of our business over time.
Deacom’s ERP platform provides us with everything we need from within their core system. It not only allows us to overcome many of the challenges commonly encountered in our industry today, but provides scalability enabling our company to effectively face challenges that will arise in the future through expansion in our workforce, facilities, and product lines.
Upgrading our technology was an important part of our growth strategy as we look to increase our international footprint and expand our contract manufacturing business. We needed a system that could manage both our distribution and manufacturing businesses as if they were one – not independent organizations. With expertise and focus on these two industries, coupled with its all-encompassing software, Deacom’s ERP solution provides the tools our business needs to improve workflow management and company-wide visibility.
Don Stanton, Vice President of Operations Tulco Oils
We are approaching this ERP replacement project as an organizational transformation, and we chose Deacom as our ERP provider because their software will enable us to meet our objectives and improve many of our internal processes all within the same system. DEACOM will enable us to focus more of our efforts on scaling the business and less time on manual and redundant procedures.
We see most of our growth coming from our manufacturing segment and as this focus evolves, it is important to have the right technology in place to do the same. Deacom’s ERP is designed to encourage the scalability of its customers because it does not use outside software and customizations. These two factors are known to restrict companies from seamlessly reaching their growth potential. Implementing this new software will allow us to look towards the future, rather than just the now.
As our business continues to grow – both by acquisitions and organically – technology will play an important role in upholding our strong market position. With DEACOM ERP, we will be able to introduce some of the newest technology advancements throughout our business paving the road for Nexgen’s growth.
We have grown rapidly over the past several years due to both acquisitions and growing contracts. With no expectations of slowing down, we are implementing DEACOM ERP to create efficiencies within the business, while keeping our high standards for quality products and services intact. This will allow us to seamlessly scale the company over time and avoid the complications of managing multiple technologies.
Deacom’s entire focus is on process and that is our company. Since most of their existing customers are like us, many of the challenges we face today have already been identified and resolved in their single software platform – not through outside vendors. We are confident in our selection of DEACOM ERP and the role it will play in our future development.
Among the solutions we evaluated, Deacom clearly understood our needs and had a solution that could evolve with our business. DEACOM ERP provides us with the right tools to continue growing our business at a rate determined by our company, not our software. Their team is amazingly committed to excellence each and every day, and their culture is a great match for us.
Process Technologies had previously been running three different systems to cover our needs for MRP, CRM, and accounting. By moving these and all areas of our operations onto Deacom’s single piece of software, we are able to capitalize on the provider’s innovation and robust functionality.
Our investment with Deacom is more than just a software purchase. It’s a long-term, development strategy. Deacom’s unique business model and innovative approach to software development provides a flexible, yet strong software foundation to grow with us well into the future.
Deacom will help us instill stronger processes and procedures to propel our growth. By automating processes, streamlining truck routing, and eliminating manual inputs, we are able to reallocate valuable resources towards managing customer relationships and advance order fulfillment.
We have been batch manufacturing for 75 years and our previous, homegrown system was causing a disconnect between workflows and manual workarounds were instituted to maintain production. This caused a separation of information between departments which inherently, decreases efficiency. Over the past few years, we have invested in many manufacturing upgrades to support product and operational developments. Implementing a centralized ERP solution is one of the last phases of this strategy. DEACOM ERP will provide a true synergy between all areas of our business. We can now shift focus away from our manual processes and towards a more automated means of running our business.
At Van Drunen Farms, we never consider our customers to be 'just a number' so it was important to us to select an ERP provider who shared the same principles. We find great comfort in knowing that Deacom’s internal experts will be guiding us not only through the ERP implementation process but also well into the future. Deacom is the perfect balance of a growing, successful company and one that is committed to a quality product and customers service – much like us.
The criteria of regulations and our industry are constantly evolving and our previous ERP solution did not adequately allow us to connect the different aspects of our farming, manufacturing, warehousing, sales, marketing, legal, clinical R&D and quality platforms. Deacom’s business practices and software mitigates these concerns and exceeds all of our expectations of an ERP provider: support before, during, and after implementation; flexibility to evolve alongside our business; industry-specific focus; and a robust set of tools to strengthen process control.
Deacom has really helped us improve communications between facilities and business areas. We are able to establish and maintain strong process control by implementing QC holds making us double-check work before it leaves our facility. If there are ever any problems with our products, we need to trace that back to the raw materials, which lot it was on, where it went, and pull the product so it does not negatively affect our customers or company in the long run. Strong lot traceability is very important for not just our company, but our industry and DEACOM ERP allows us to achieve this at a very high level.
We were managing various, independent systems often causing discrepancies between reports. For our company, minimal margins of even a penny can make a significant impact on our business’s bottom line and a reliable ERP system like DEACOM will allow us to create more accurate pricing plans. Their unique, single-system software model puts them far ahead of other ERP providers and allows process manufacturers to dive deep into their data to conduct accurate forecasting.
The Encapsys product and process is extremely complex but unlike other ERP software, DEACOM ERP does not require us to conform to their technology. We can continue to manufacture in a way that has proven to be profitable for our business but now more efficiently with Deacom technology to support the operations.
We don't want a temporary solution for tomorrow, but a permanent solution for our future, which is why we selected Deacom. Their impressive implementation success rate and loyal customer base contributed significantly to our commitment to not only the software but the company. By choosing Deacom as our comprehensive ERP partner, we are now well positioned to compete on higher grounds with bigger players.
In past experiences, I have found that many ERP providers require businesses to mold to their software. With 45 years dedicated to strengthening our business processes and perfecting our products, we are excited to have DEACOM ERP facilitate our growth strategy rather than hinder it. Deacom’s technology works with our business and empowers the progression towards our development.
Switching to a new ERP system has been a topic of ours for quite some time and once we learned about Deacom’s single-system model, the other ERP providers could not compare. Our team is looking forward to simplifying daily operations and working with a more efficient set of processes that can be utilized throughout the entire company.
Deacom’s unique ERP strategy delivers a flexible solution that enables our business to scale quality production of our innovative products. As we continue to exceed growth expectations and open more locations, we are confident that DEACOM ERP is the right solution to support us in many years to come.
We are in an industry that has many regulations and certifications so it's critical that our ERP provider is industry specific to ensure these requirements will be met. Our customers have high expectations so if we are going to deliver a premier product, we need premier software and DEACOM ERP is it.
At first, we didn't think that one system could solve everything for our complex industry needs, but now we believe that Deacom is the solution to all of our challenges and headaches. The entire company is excited to get up and running with DEACOM ERP and to see great growth potential as a result of it.
Out of all the ERP companies that we talked with, Deacom was the only one that understood our business, products, and requirements to grow the business. The solution has the ability to handle our unique sales model which includes distributors, direct customers, buy-backs, and multiple distributor contacts, to name a few. This can become very complicated to manage but DEACOM ERP streamlines the process without a 'pieced-together' model and multiple vendors.
Deacom’s Kaizen model was one of the key elements that attracted us to the software. Product enhancements rather than customizations will allow our business to evolve overtime without exceeding budgets year after year. Eliminating the opportunity for our software to become outdated again, Silva is now well-positioned to stay ahead of competition when it comes to ensuring business operations and product quality.
Our previous system was so cumbersome that it was not able to evolve to keep up with our pace of change and it was also very costly. By providing a single tool with which to tightly manage all of our processes, DEACOM is expanding our capacity to quickly deliver quality products to our customers through each stage of our our growth and evolution.
DEACOM is in a unique position to deliver us everything we want because of their single system model and the steps they've taken over the years to keep up with technology. This indicates to us that they will continue to evolve and improve, which will only benefit Spray Products as well as our customer base.
Over the last several years, RITA has seen considerable year-over-year growth due to steadily increasing demand for our products. We see strong potential for this growth to continue over the long-term, and have taken steps to ensure it is successful both for us, and our customers. We doubled our production capacity, we are evaluating new markets and product lines, and most recently, we invested in the most advanced technology we could find to run our business – DEACOM ERP.
Premier's ability to quickly react to custom orders is what sets us apart from the competition. It is imperative that we maintain this competency as we strive to achieve our growth goals. Long-term flexibility is critical. Because Deacom’s single system model is specifically designed to continually adapt and evolve over time, we are confident that DEACOM is the ERP system that will help us reach our goals and retain our competitive advantage.
Many of us have been through disastrous ERP implementations in the past with other vendors. We have experienced the pitfalls of generic systems with industry-specific bolt-ons and heavy customization that lead to significant budget overruns. Deacom is the only vendor we evaluated that was designed to alleviate these risks and ensure a successful implementation at our current facility in addition to all future sites.
Many of us have had previous experiences with highly customized, modular-based ERP implementations, most of which go way over budget. This can inhibit progress and stunt growth. With Deacom, the unique model and guaranteed fixed price provide cost certainty that allows us to confidently allocate money where necessary to help sustain our growth without sacrificing quality. We believe Ultrachem can be more successful and grow faster and more efficiently with Deacom than any other system we evaluated.
DEACOM has enabled us to manage our warehouse so efficiently that we no longer need to run production over the weekend in order to keep up with demand. Plus, our inventory is now extremely accurate. I look at what we are accomplishing with DEACOM and can honestly say that if I had to do it all over again, there is no question I would choose DEACOM.
As we expand into new facilities and new product lines, we must have a system that can adapt to support our ever-changing needs. Deacom will not only quickly address these needs with enhancements to the software, but they are covered under the guaranteed fixed price. Anyone who has had experience with ERP software knows what a huge impact that has on total cost of ownership. We couldn’t be more confident in our decision to select Deacom.
The DEACOM model is very fluid and scalable, allowing us to establish and replicate processes regardless of the employee location. With real-time data access and visibility, we will be empowered to make better and faster business decisions. As we continue to acquire more companies and expand product lines in North America, Central America, and other export markets, the true single system will be critical to the success of our business.
We are familiar with the value that DEACOM has delivered to other similar food manufacturing businesses, so we have no doubt that DEACOM is the best solution for us. Our team is truly excited about the impact DEACOM will have on our production process and quality control. These efficiencies will allow us to grow and evolve our business without sacrificing the reputation for quality that we've built over the last 80+ years.
DEACOM is extremely different than other ERP software. Having been through ERP implementations before, I know the pain and extra cost associated with customizations. The single system and fixed price model are what separates Deacom from everyone else. Knowing we won't be hit with any additional fees, even as things come up during implementation, is huge. It allows us to confidently invest our money in other areas of our growing business, like additional warehouse space or workforce expansion.
As we always say, Bonide is not just our business; it's our heritage and our passion. Opting to make the investment in DEACOM, rather than a less costly upgrade to the incumbent system, is a demonstration of Bonide's long-term commitment to the continued growth and development of our business and product line, and to the loyal customer base we have valued for more than eight decades.
It's apparent that Deacom is highly invested in the growth and development of their product. They use the DEACOM system and rely on its technology every day. This tells us that they are equally as committed to their customers, and the impact that DEACOM ERP has on their businesses every day. We are excited to be implementing DEACOM, because we are confident that we have found the software and the team to help us build a strong legacy for Holly Oak and our family.
DEACOM will provide the single source of truth we need to support the growth and evolution of our business. We will have a new level of confidence in our decisions because they will be based on quantitative facts. It is also clear to us that Deacom has a strong commitment to making our implementation successful. Their flexibility and responsiveness was exceptional throughout the evaluation process.
We want a partner that can get our new facility up and running very quickly, provide us guidance throughout the process, and ultimately help us elevate our business to the next level. We have been very impressed with Deacom’s unique model, level of industry expertise and genuine concern for the success of our implementation, and we are fully confident that we've made the best decision for the future of TruFoodMfg.
Brian Rosenbaum, Director of Procurement TruFoodMfg
It is refreshing to work with a vendor that is completely up front with us. We have every confidence that Deacom will provide an ERP solution that will not only meet our functionality requirements, but will also enable our growth and evolution as a company.
In addition to our confidence in the DEACOM model and functional fit, we have confidence in Deacom as a long-term partner. I put a lot of value on the personal element of an investment such as this, and Deacom emerged as a true partner. We are excited to move forward with them as a collective team.
Having experienced the complexity that often comes with more traditional ERP implementations, the concept of a single software ERP without modules or required customizations was very compelling. We are looking to streamline our operations and the DEACOM solution is an effective tool to accomplish this.
Partnering with Deacom has resulted in far more than we expected. They took the time to learn exactly what our company needed and committed to delivering it - and that's just what they did. Deacom has pushed us to get better in every area of our business. The configurator and reporting have moved us to the next level. They had exactly what we needed at a time that was very critical to our growth. We look forward to using more and more functionality in the future.
Our confidence in the scalability of the DEACOM model was the main driving factor behind our decision to select Deacom. Their philosophy, commitment to ensuring a successful implementation process, robust support foundation, and strong customer relationships made the decision that much easier.
We had to have lab/formulator functionality as part of the package and DEACOM was the only vendor we evaluated during the selection process that offered this functionality as part of one single software system. This, in addition to their policy of complete honesty and transparency, cemented DEACOM as the front-runner and ultimate winner.
The DEACOM model was refreshing to see during the evaluation process. The advantages of a true single software system are undeniable and we are confident that the change will bring great benefits to Harpoon.
Though it took us almost 22 months to prepare internally for this significant change in systems, we felt confident that DEACOM was the ideal solution from the start. We simply couldn't continue expanding at this rate with our current system and DEACOM offered the advanced functionality and flexibility we need to take us to the next level. The decision to switch was easy.
When we first started with Deacom we were a $27M company. Five years later we're at $52M and Deacom has helped us achieve that without adding any significant equipment investment because we're able to better utilize what we do have.
It's a very flexible system and we've been able to integrate all aspects of our business from the beer side to the retail operation to our point of sale, and sales and marketing. From my perspective I like the transparency of being able to look across all business units and across all facilities.
DEACOM was a clear choice from a features and functions standpoint but we were initially concerned about implementation. We were unsure we had the internal resources or knowledge to implement an ERP system to maximize effectiveness. Deacom was able to provide us with an additional Deacom implementation resource to ease our concerns and ensure our implementation goes as smoothly as possible.
Deacom continues to be the complete package. We started in an environment of multiple ERP systems, add on programs for financials, preventative maintenance, and customer relationship management, along with the struggle of compiling those data points together into real-time business metrics. Deacom has provided us the ability to consolidate and standardize while maintaining the flexibility to operate business units in multiple, distinct markets. We continue to grow and have confidence in Deacom’s ability to meet our demands.
DEACOM offered the best functional fit for us and the best partner we could find for the implementation process. The software will handle all aspects of sales, warehousing, manufacturing, quality control, purchasing, product management, and accounting. The user-configurable interface will grow with us and allow our associates to focus on producing and marketing innovative and quality skin care products.
Nature's One product categories are heavily regulated by governments across the globe. To meet the demands of the regulations, we needed a system that was fully integrated at all levels, DEACOM is the best ERP system to manage those variables through the production and supply chain. The fact we were able to join forces and implement a complete and functional ERP solution in 5 months is a testament to Nature's One and Deacom’s dedication to the project's success.
Aervoe's incumbent ERP system was unable to keep up with the multiple acquisitions and product line expansions being undertaken at Aervoe. The system had been extensively customized and required a significant amount of work to be done outside of the system, presenting the opportunity for errors. We decided we needed a non-customized solution which would be flexible enough to meet the changing needs of our business.
My favorite thing about DEACOM is that it allows us to scale without having to manage the ERP system and that's a lot different than our previous experience with our previous provider. It's been great for us because we are regulated by the FDA and we're a fast paced and growing company. Just like turning the lights on, DEACOM works.
With our aggressive plans for growth, we are confident that the DEACOM solution will keep pace with our business demands. Most importantly, Deacom will be able to leverage the industry experience of their implementation and support teams to help us blend some of the industry's best practices with our current business processes. If you are looking for ways to streamline your process manufacturing business, DEACOM better be on your list.
We wanted a system that could handle the unique and complex requirements for our production scheduling system and for order allocation to our distributors as well as providing us better inventory visibility within one complete system. After a tremendous amount of research, our team determined that the DEACOM System was the system that was best geared towards our business, and afforded us the flexibility we needed as our business continues to evolve.