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This option is only for customers who require a dedicated cloud server for your data and Deacom instances. Customers who want to define your own maintenance schedule or require any government regulations (i.e., FDA Validation) should use this option.
This cost-effective option is for customers who would like to have a cloud hosted solution, but can be included on the same server as other Deacom instances. You will have less control over your server with this option. For example, you cannot define your own maintenance schedule or have read-only SQL users for third-party systems. This option is not recommended for those customers who require compliance with government regulations (i.e., FDA Validation).
Maintain anti-virus, firewall and data encryption through SSL.
Management of backup plans, necessary restorations, and commissioning / decommissioning of test environments.
Continuous monitoring and optimization of servers and databases with such tools as defragmenting and re-indexing data.
Upgrades performed by ECI for all minor and major upgrade functions.
99.9%* guaranteed industry standard uptime and reliability.
*See SLA agreement for details.
Simple monthly cost for budgeting - without the surprise of sudden hardware failure or replacement of aging hardware or software.
Deacom Enterprise boasts SOC 2 certification, delivering substantial advantages to batch and process manufacturers. This certification reflects ECI's commitment to upholding rigorous security and data protection standards. For manufacturers grappling with the management of sensitive production data, regulatory alignment, and safeguarding customer information, SOC 2 certification stands as a guarantee that their data undergoes secure storage, processing, and transmission.
In industries where traceability, stringent quality control, and unwavering regulatory compliance take center stage, the SOC 2 certification instills confidence that valuable information remains shielded. It not only aids in aligning with industry regulations but also aligns with customer expectations for data security. Opting for Deacom Enterprise empowers manufacturers to channel their efforts into operational optimization, secure in the knowledge that their data receives the utmost security and upholds the highest standards of integrity.
Companies around the world rely on ECI to host and manage their Deacom ERP environment using Microsoft Azure. With cloud hosting from ECI, you are able to leverage the flexibility and scalability needs of your business while removing the hassle of managing hardware and IT resources.
The Deacom Discover User Conference is now part of ECI Connect. Join us this year in beautiful Colorado for the premier user conference that helps you get the most out of your software and reap the networking benefits of being an ECI customer.
Ensure that you have a clear path to meet long-term strategic goals with Deacom’s Consulting and Customer Success program.
Deacom’s 99% ERP implementation success rate drastically exceeds the industry average.
Deacom’s support team is always available to make sure you are getting the most value out of your ERP system.