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DEACOM ERP

Enterprise Resource Planning Software for Global Manufacturers and Distributors

Deacom offers a different approach to ERP software. By providing all of the required ERP functionality within one platform, DEACOM avoids the customizations, bolt-ons, and workarounds that plague traditional ERP implementations. Learn more +

Our Story

The Origins of Deacom’s Unique ERP Approach

Deacom was founded by Jay Deakins in 1995 in the basement of his split-level home outside of Philadelphia. After owning a process manufacturing company, Jay saw an opportunity in the market for an ERP that could solve the unique challenges process manufacturers face. Jay built the DEACOM ERP platform from the ground up while balancing programming, support, implementation, and sales with family time.

26 years, 175 employees, and 225 customers later, Deacom remains a thriving business dedicated to the success of process manufacturers around the globe. Jay continues to be the Founder and CEO, working with the Deacom team members to push the company to new heights. Learn more +

Process Control

Hyper-Tight Process Control™ with a Single System

Process control is the ability to create scalable and repeatable business practices. Ensuring Hyper-Tight Process Control™ requires the following components and other key building blocks to be in the same system. If any one of these components is done in a separate system, manually or outside the system in Excel, then steps can be bypassed causing breaks in process control. You must bat a thousand, handling all cases in the system to guarantee Hyper-Tight Process Control. Learn more +

Functionality

Largest Functional Foundation

Going beyond the basic functionality offered within traditional ERP solutions, Deacom is focused on delivering a comprehensive range of business management capabilities specific to global manufacturers and distributors.

Accounting

Manage all important accounting data from one location with powerful drill down capabilities. +

BI Reporting

View business performance in real time from multiple reporting dashboards. +

Catch Weight Management

Automatically confirm weight specifications and generate appropriate labels for catch weight items. +

Customer Relationship Management (CRM)

Manage sales workflows, perform email campaigns, and track commissions directly within the main ERP platform. +

Document Generation

Automatically generate documents such as Certificates of Analysis and other regulatory documents in real time. +

Direct Store Delivery (DSD)

Complete store delivery transactions through the DSD mobile app. +

Ecommerce

Deliver a high-end B2B and B2C customer ecommerce experience powered by the ERP platform. +

EDI

Embrace EDI transactions with a highly flexible and configurable set of built-in tools to streamline your supply chain. +

Formulation

Adjust and scale formulas as needed knowing that all changes will automatically be reflected in inventory, production, and planning tools. +

Inventory

Improve inventory management through stronger lot tracking capabilities throughout the supply chain. +

Mobile

View dashboards and management reports through iOS or Android devices. +

Maintenance (MRO / CMMS)

Strategically plan repair and maintenance tasks for equipment to limit disruption to production. +

Point of Sale (POS)

Manage the retail store and complete transactions through the POS app. +

Product Configurator

Easily customize sales orders based on unique customer requirements. +

Batch Production

Simplify the process of creating, scheduling, staging, and analyzing production jobs. +

Supply Chain Planning

Minimize inventory handling and maximize production output based on your actual and forecasted supply and demand. +

Quality Control Testing

Enforce quality control procedures and checkpoints in order to ensure quality consistency. +

Sales

Place sales orders, set up unique pricing models, and create intercompany transfers with real time impacts on MRP and reporting. +

Serialization

Automate the process of serializing at the unit, case, and pallet levels without negatively impacting production speed. +

Warehousing

Increase warehouse accuracy by completing transactions with handheld scanners. +

Adhesives & Sealants

Cannabis

Chemical

Cosmetics & Personal Care

Distribution

Food & Beverage

Industries

Manufacturing and Distribution

With a strong understanding of the challenges faced by manufacturers and distributors, Deacom responds by developing an ERP solution specific to customers within these industries.

High-Tech

Medical Device

Nutraceutical

Oil & Gas

Paint, Ink, & Coatings

Pharmaceutical

Implementation

Guaranteed Fixed Price

Deacom is the only ERP solutions provider that will guarantee a fixed price for implementation services. This guaranteed fixed price also includes unlimited system enhancements made to the software’s base code in place of traditional ERP customizations. Deacom’s unique approach to implementations and software development drives Deacom’s 98% project success rate. Learn more +

98% Success Rate
Due to its unique approach, Deacom successfully gets customers to be live on the software at a rate that far exceeds the industry average of 53%

0 Customizations
Instead of customizing the software, Deacom completes an average of 23 enhancements per implementation to solve a customer’s unique business needs

0 Third-Party Consultants
All implementation projects are driven by employees of Deacom, eliminating the typical finger pointing between ERP vendors and implementors

Support

Wow Support Driving Customer Retention

ERP should be more than the industry standard 5-10 year commitment. The Deacom support team helps drive our unprecedented 99% customer retention rate. Learn more +

99% Customer Retention
Yearly retention rate for ERP, which is off the charts amazing

100% Internally Based
In an industry where most vendors outsource support overseas

24 x 7 x 365
The support team is available at anytime for your business needs

Upgrades

Continuous Improvement

Another driver behind Deacom’s 99% retention rate is the fact that new, feature-rich upgrades are provided at no cost as part of Deacom’s Kaizen methodology. These are based on the demands of customers and encourages them to upgrade on a regular basis. Learn more +

$0 Cost
All future DEACOM upgrades are provided at no additional cost

1755 New Features
Added to the software on an annual basis to help your business evolve

90% Upgrade Rate
Percent of customers on a version released within the last three years, driven by new features developed for customers and the ease of upgrades.

Localization

Global Functionality

DEACOM includes support for multi-lingual, multi-currency, and multi-company companies around the globe. Complex localized tax and accounting rules are also supported through DEACOM’s configurable platform. Learn more +

Multi-Lingual
DEACOM’s data-driven language structure enables you to configure DEACOM’s out of the box language packs once and view the languages across the ERP, WMS and mobile applications.

Multi-Currency
Complete transactions in any currency while ensuring that financials and management reports are available to be viewed in your home currency.

Multi-Company
Run multiple companies within DEACOM ERP and view financials on a consolidated or individual basis.

Technology

Modern Technology Stack

A modern technology stack drives scalability, system performance, and security. When your customers come to you with unique requests, Deacom’s architecture and model helps you react faster than traditional ERP solutions. Learn more +

30 Minutes
Average time required to install DEACOM ERP, which crushes the industry norm

2 Minutes
Average time required to run a DEACOM upgrade; a result of the DEACOM ERP software model which eliminates the need to update customizations and write data scripts

1 Minute
Average time to run MRP in DEACOM, providing your planners with real-time data to make supply chain decisions