Enterprise Resource Planning Software for Global Manufacturers and Distributors
Deacom offers a different approach to ERP software. By providing all of the required ERP functionality within one platform, DEACOM avoids the customizations, bolt-ons, and workarounds that plague traditional ERP implementations. Learn more +
The Origins of Deacom’s Unique ERP Approach
Deacom was founded by Jay Deakins in 1995 in the basement of his split-level home outside of Philadelphia. After owning a process manufacturing company, Jay saw an opportunity in the market for an ERP that could solve the unique challenges process manufacturers face. Jay built the DEACOM ERP platform from the ground up while balancing programming, support, implementation, and sales with family time.
25 years, 140 employees, and 225 customers later, Deacom remains a thriving business dedicated to the success of process manufacturers around the globe. Jay continues to be the Founder and CEO, working with the Deacom team members to push the company to new heights. Learn more +
Hyper-Tight Process Control™ with a Single System
Process control is the ability to create scalable and repeatable business practices. Ensuring Hyper-Tight Process Control™ requires the following components and other key building blocks to be in the same system. If any one of these components is done in a separate system, manually or outside the system in Excel, then steps can be bypassed causing breaks in process control. You must bat a thousand, handling all cases in the system to guarantee Hyper-Tight Process Control. Learn more +
Largest Functional Foundation
Going beyond the basic functionality offered within traditional ERP solutions, Deacom is focused on delivering a comprehensive range of business management capabilities specific to global manufacturers and distributors.
Deacom is the only ERP solutions provider that will guarantee a fixed price for implementation services. This guaranteed fixed price also includes unlimited system enhancements made to the software’s base code in place of traditional ERP customizations. Deacom’s unique approach to implementations and software development drives Deacom’s 98% project success rate. Learn more +
98%Success Rate Due to its unique approach, Deacom successfully gets customers to be live on the software at a rate that far exceeds the industry average of 53%
0Customizations Instead of customizing the software, Deacom completes an average of 23 enhancements per implementation to solve a customer’s unique business needs
0Third-Party Consultants All implementation projects are driven by employees of Deacom, eliminating the typical finger pointing between ERP vendors and implementors
Wow Support Driving Customer Retention
ERP should be more than the industry standard 5-10 year commitment. The Deacom support team helps drive our unprecedented 99% customer retention rate. Learn more +
99% Customer Retention Yearly retention rate for ERP, which is off the charts amazing
100% Internally Based In an industry where most vendors outsource support overseas
24 x 7 x 365 The support team is available at anytime for your business needs
Another driver behind Deacom’s 99% retention rate is the fact that new, feature-rich upgrades are provided at no cost as part of Deacom’s Kaizen methodology. These are based on the demands of customers and encourages them to upgrade on a regular basis. Learn more +
$0Cost All future DEACOM upgrades are provided at no additional cost
1755 New Features Added to the software on an annual basis to help your business evolve
90% Upgrade Rate Percent of customers on a version released within the last three years, driven by new features developed for customers and the ease of upgrades.
DEACOM includes support for multi-lingual, multi-currency, and multi-company companies around the globe. Complex localized tax and accounting rules are also supported through DEACOM’s configurable platform. Learn more +
Multi-Lingual DEACOM’s data-driven language structure enables you to configure DEACOM’s out of the box language packs once and view the languages across the ERP, WMS and mobile applications.
Multi-Currency Complete transactions in any currency while ensuring that financials and management reports are available to be viewed in your home currency.
Multi-Company Run multiple companies within DEACOM ERP and view financials on a consolidated or individual basis.
Modern Technology Stack
A modern technology stack drives scalability, system performance, and security. When your customers come to you with unique requests, Deacom’s architecture and model helps you react faster than traditional ERP solutions. Learn more +
30Minutes Average time required to install DEACOM ERP, which crushes the industry norm
2Minutes Average time required to run a DEACOM upgrade; a result of the DEACOM ERP software model which eliminates the need to update customizations and write data scripts
1Minute Average time to run MRP in DEACOM, providing your planners with real-time data to make supply chain decisions
From Basement To Worldwide: Lessons From Scaling A Global Company