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Managed Cloud Services

Opening new opportunities for global manufacturers and distributors with hosting services available in your local region


Security
Maintain anti-virus, firewall and data encryption through SSL.


Maintenance
Management of backup plans, necessary restorations, and commissioning / decommissioning of test environments.


Optimization
Continuous monitoring and optimization of servers and databases with such tools as defragmenting and re-indexing data.

Deacom’s Managed Cloud Services enable you to focus on your business rather than your ERP deployment


Upgrading
Upgrades performed by Deacom for all minor and major upgrade functions.


Uptime
99.9% guaranteed industry standard uptime and reliability.


Hardware
Simple monthly cost for budgeting - without the surprise of sudden hardware failure or replacement of aging hardware or software.

“We went live with Managed Cloud Services in February 2020, mere weeks before the world changed in March. By switching to Deacom’s MCS, we were able to prepare ourselves for future growth as well as successfully move to remote work without scrabbling or needing to deploy makeshift solutions. The change to cloud also allowed us to completely eliminate the need for outside IT support to the main server which has reduced our IT support by 20%.”

– Chris Wood, VP of Operations at Copps Industries



Copps Industries

Avoid the common hardware cost cycle associated with an on-premise ERP installation

  • Aging Hardware – As hardware ages, it becomes less performant in relation to the industry. Hardware is typically replaced every 5-8 years.

  • Troubleshooting – As hardware ages companies may see hardware issues causing negative software performance.

  • Hardware Failure – Hardware failure can cause a significant business interruption with the current reliance on software to power a business.

  • Cost Cycle – The more internal infrastructure that exists, the more that will need to be replaced long term. Hidden costs and unforeseen issues can result in surprise costs that are not budgeted.
Hardware Cost Cycle

Companies around the world rely on Deacom to host and manage their Deacom ERP environment using Microsoft Azure. With Deacom’s Managed Cloud Services, they are able to leverage the flexibility and scalability needs of their business while removing the hassle of managing hardware and IT resources.

Download our Managed Cloud Services brochure for more information.

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Explore more of our services

ECI Connect Conference

ECI Connect Conference

The Deacom Discover User Conference is now part of ECI Connect. Join us this year in beautiful Colorado for the premier user conference that helps you get the most out of your software and reap the networking benefits of being an ECI customer.

Business Consulting

Business Consulting

Ensure that you have a clear path to meet long-term strategic goals with Deacom’s Consulting and Customer Success program.

ERP Implementation

ERP Implementation

Deacom’s 99% ERP implementation success rate drastically exceeds the industry average.

Support

Support

Deacom’s support team is always available to make sure you are getting the most value out of your ERP system.