All of our customers are guaranteed a fixed-price implementation cost.
You get the advantage of an ERP team that has deep experience in process manufacturing.
We tackle unique business processes with the industry's largest ERP functional foundation.
We help you understand the “Why” before we show you the “How.”
All implementations are run with best-in-class project management tools.
Team members facilitate collaboration that is mutually beneficial to customers, project stakeholders, and ourselves.
Deacom has spent the last 20+ years crafting the most comprehensive business foundation that is built specifically for those in manufacturing and distribution industries. The ERP system’s core capabilities allow customers to gain a high level of control over not just their own operations, but their entire supply chain. Keeping critical business areas native to the ERP environment allows for data accuracy and system performance that is unmatched by those with a more limited base functionality. With a team of in-house, industry experts constantly looking for opportunities to advance the platform, DEACOM ERP is well positioned to stay ahead of technical and market trends.
Deacom focuses exclusively on manufacturers and distributors. It is one of the reasons our customers choose us when they require new business management software. As a result, our experienced teams have deep industry knowledge to help your business take advantage of best practices, while also maintaining your unique business processes that differentiate you from your competitors. We provide continuous guidance throughout the implementation of the ERP system and help you solve any number of business problems along the way.
Anyone who has been through an ERP implementation in the past knows the impact that cost uncertainty can have on the project's success. Deacom’s unique model and fixed price provide an unmatched level of assurance to our customers going into an implementation. We do not provide cost estimates or ballpark figures for your implementation. Instead, all costs are outlined up front and guaranteed for the implementation. This provides our customers with full visibility into what their total cost of ownership will be and allows them to plan for the growth of their business.
A dedicated Deacom team that stays with you throughout the entire process. This includes a project management lead, a project manager, at least one lead product specialist, a solutions architect, and a data specialist.
Clearly laid out roles and responsibilities both on Deacom’s side as well as your business’s side.
A segmented implementation process that includes a project kickoff, process engineering sessions, training/user acceptance testing, go-live, and post go-live support.
Regularly updated syllabuses that outline the schedules, parties involved, and goals over the coming weeks, months, etc..
Full visibility to schedules, project status, open tickets, and risks.
Clearly documented SOPs, training materials, and access to online help resources.
Learn what’s new in DEACOM, refresh your knowledge on best practices, collaborate and develop new relationships with your peers, and take the opportunity to have one-on-one time with our product experts.
Ensure that you have a clear path to meet long-term strategic goals with Deacom’s Consulting and Customer Success program.
Host and manage your DEACOM ERP environment in the cloud so you can stay focused on other critical business matters.
Deacom’s support team is always available to make sure you are getting the most value out of your ERP system.