Manage Contact Records
Add contact person records, link to bill-to companies or vendors, and enter orders with pre-populated data.
Manage Sales Opportunities
Track all new potential opportunities and leads with configurable contact search fields.
Launch Email Campaigns
Use any combination of CRM management filters to specify recipients and set up email templates that can be used to send mass emails.
Track CRM Activity
Attach documents and notes directly to contacts, track quote-to-sale conversions, and take advantage of pre-defined note types or configure new note types if necessary.
Run several different, pre-configured contact reports that can provide information on business trends, segments, or campaigns.
Assign sales reps as commissionable individuals associated with accounts.
Use workflows to both track and, if necessary, require certain steps or tasks to be completed before moving on with additional actions.
Capture and record email communications, phone calls, and other configurable communications between specific contacts and DEACOM users.
Create new reports based on any number of filter criteria and configure user access rights to specific reports with security groups.
Access the CRM from your smartphone or tablet with native iOS and Android apps.
Link contacts to customers and vendors, and easily turn a CRM record into a bill-to company.
Enhance the purchasing experience of your customers with ecommerce capabilities that are powered by the ERP software.
Run a range of financial reports to evaluate the health of the business, analyzing the data through different segment positions in the chart of accounts.
With all systems utilized together, enable strict lot control via the WMS, Quality Control, and Document Generation functionality.
Make intelligent, data-driven demand planning decisions by using sales forecasts to drive purchasing and production activities.