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Consulting Services from the Artisans of ERP Software

Let us help you add continued value to your ERP investment

Our customer success and consulting teams can ensure your ERP system grows with you by:

Completing onsite or remote process design sessions.

Designing specific training programs for new employees.

Updating standard operating procedures after implementation.

What is Customer Success at Deacom?

Our goal for customer success at Deacom is to ensure that you have a clear path to meet long-term strategic goals. Whether it's helping you scale your business, improving your processes, or implementing additional capabilities, we're your go-to resource for all things Deacom.

Hear what it's all about from one of our customer success managers.

Watch the video

Helping you evolve through consulting

Deacom provides consulting services to meet the needs of your company as you grow. As a result of providing your organization with new software features that meet the needs of your ever-evolving industry, there might come a need to leverage the expertise of a Deacom consultant to implement that new functionality.

The Deacom Customer Success team not only has the knowledge of the feature-rich Deacom software but also understands how these features can be deployed to meet the changing business requirements of your organization. Each consulting engagement is unique, but the Deacom team is equipped to understand the needs, apply the right resources, and deliver a successful project.

Experienced in delivering results

Our Customer Success team has extensive experience delivering simple solutions to our customers’ most complex problems. Drawing on our extensive ERP and industry knowledge, Deacom offers a number of different consulting services geared towards delivering tangible results to your organization.

Process Engineering
Deacom Training
Deacom Upgrade
Project Management

Explore more of our services

ECI Connect Conference

ECI Connect Conference

The Deacom Discover User Conference is now part of ECI Connect. Join us this year in beautiful Colorado for the premier user conference that helps you get the most out of your software and reap the networking benefits of being an ECI customer.

ERP Implementation

ERP Implementation

Deacom’s 99% ERP implementation success rate drastically exceeds the industry average.

Managed Cloud Services

Managed Cloud Services

Host and manage your Deacom ERP environment in the cloud so you can stay focused on other critical business matters.



Deacom’s support team is always available to make sure you are getting the most value out of your ERP system.