Chesterbrook, Pa, August 2, 2016: Deacom, Inc., the developer of a single-system Enterprise Resource Planning (ERP) solution, has today introduced a new ecommerce application native to their ERP software. Now all Deacom customers can leverage this impressive, virtual storefront as an additional sales channel with confidence that data is automated and accurate throughout the entire platform.
“It’s no secret that an online presence is critical for today’s businesses to survive but what is shocking is the amount of manufacturers overlooking opportunities to turn these platforms into sales generators,” said Scott Deakins, COO of Deacom, Inc. “Last year, ecommerce sales increased more than 14% from the previous year totaling $371.7 billion, according to the US Department of Commerce. To encourage our customers to capitalize and take a more aggressive online strategy, we have developed ecommerce capabilities that are powered by the data from the core ERP system.”
Taking an approach different from the ERP industry standard, Deacom does not use third-party modules or customizations to deliver any of their system functionalities, including the new ecommerce piece. This enables DEACOM ERP users to experience a simpler interface with seamless performance both in the back-end and front-end operations.
With Deacom’s unique single-system model, all ecommerce information – from pricing to part restrictions – is managed in one location. Repetitive data entry in various modules and spreadsheets is unnecessary as one modification in the main system is automatically rolled out to the other business areas. Customers can also build consolidated reports across all sales channels from the ERP software with the most up-to-date information.
Real-Time Data Availability
As changes to business logic are made in the main ERP system, the retail site data will automatically reflect those adjustments. By operating under a single set of code, all data present on the ecommerce platform, be it inventory levels or available promise dates, is updated and accurate. For example, transactions submitted or cancelled online are accessible in real-time to the accounting, warehouse, production, and sales teams which improves operational efficiencies.
Professional Front-End Customer Experience
As the first impression for potential customers and the lasting impression for existing ones, the fully responsive site powered by DEACOM ERP will deliver and professional and organized front-end experience for both B2B and B2C customers. With the ability to create individual customer logins, personal details like contact information, preferences, and order templates can be saved for future use.
“We are the only ERP provider in the market that is approaching ecommerce in this way,” continued Deakins. “By developing an ecommerce system inherent to the core ERP solution, we can guarantee that all presented data is accurate and up-to-date without manual management of various modules. We are excited and proud to introduce a solution with the capability to make a direct impact the sales, user experience, reputation, inventory accuracy, and communication of Deacom customers.”
Like all other DEACOM ERP system enhancements, customers can leverage the new ecommerce functionality at no cost by upgrading to version 14.10. For more information about Deacom, visit www.deacom.com or call 1-877-4-DEACOM.