Meet Some of the Deacom Artisans

Deacom is dedicated to taking the complexity out of developing ERP software for our customers. Our philosophy is strengthened by our employees and the talent, motivation, and energy they bring to Deacom every single day. Below are the bios of our department heads.

Jay Deakins

Founder and CEO

Prior to establishing Deacom, Inc., Jay Deakins was the Founder and CEO of The Sun and Earth Company, a manufacturer of all-natural cleaning products distributed through national supermarket chains and other retailers. Discouraged by the complexity of software options available at the time to run his business, Deakins took it upon himself to program a solution himself. As a direct result of this experience, Deakins formed Deacom, Inc. in 1995, setting up an office in his basement and creating a single system specific to the needs of the manufacturing industry. There he single-handedly developed the earliest versions of DEACOM ERP software from scratch, implemented the technology and supported customers during the day, and wrote code to further advance the software at night. Today, Deakins continues to grow the company with a large professional staff and a new 37,000 square foot, state-of-the-art headquarters in Chesterbrook, PA. He currently resides in Devon, PA and when not working to grow Deacom, spends his spare time playing golf, running, biking, and flying his airplane.

Scott Deakins

Chief Operating Officer

Scott Deakins oversees the operation strategies for Deacom, from the high-level product design to the delivery of services. Scott has a passion for software that started through watching his Dad start Deacom in the family basement. His passion grew as he built websites, mobile applications and worked with different software applications throughout his career. Prior to joining the Deacom artisans in 2011, Scott worked for Deloitte’s Oracle consulting practice where he gained priceless exposure to the ERP world. The complexities Scott encountered throughout this experience drives him to push the Deacom team to make DEACOM ERP as simple as possible every day. Outside of the office, Scott enjoys golf, running and a good book.

Carol Martin

Director of Human Resources

Carol came to Deacom in 2010 as the part time Executive Assistant to CEO and Founder Jay Deakins. When the company begin its explosive growth in 2012, she was promoted into her role as Director of Human Resources. Carol is involved in all aspects of daily employee life at Deacom and loves every minute of it. She works closely the Hiring and Department Managers to continuously improve employee development, training and retention. Duties include new hire onboarding, HR and benefits administration, company travel, Deacom events and culture, executive admin and oversight of the office in general. Her background is in Executive Administration and Small Business Operations. Carol’s family has moved around a lot over the years, but she is thrilled to consider Deacom as her last, best job. She is married with two children. Her family loves spending time on the Chesapeake throughout the year, and traveling to the Kelly family reunion every summer.

Sheridan Bulger

Software Operations Manager

Sheridan serves as the Operations Manager at Deacom and leads the end-to-end deployment of our software releases. His role includes designing the changes that are made to the application, ensuring creative and thorough testing of the application, and managing the support that is given to our users. Having started programming at a young age, Sheridan joined the company in 2010 as a junior level software developer and quickly rose to his current position of delivering a well-rounded, consistent user experience to customers.

Steve Harris

Manager - Project Management

Steve currently heads up our Project Management Office. He serves as a liaison for a wide variety of business processes including escalated support issues, DEACOM ERP development, and re-evaluation of how our customers utilize the software, to name a few. His natural troubleshooting abilities have served him well in his various careers as a commercial electrician, Operations Manager for a commercial baking company, and his 20 years of experience in software implementation and customer care.

Melissa Richardson

Hiring Manager

Melissa graduated from Saint Joseph's University with a BS in Marketing and began her career in recruiting soon after. She has won multiple awards for her abilities in hiring and was most recently recognized as one of the Top 10 Recruiters in The Greater Philadelphia area. Melissa oversees the hiring department which focuses on the recruitment of our talented Deacom squad. She is also responsible for new hire training and onboarding. Melissa has a deep passion for what she does here at Deacom and loves finding other artisans who want to join us in our quest for simplicity. She has a husband and daughter at home, a boat, has travelled the world, lived in Australia, and dreams of retiring on a tropical island one day.

Kelly Peters

Public Relations Manager

With more than 6 years experience in developing and implementing public relations strategies for a technology company, Kelly joined the Deacom team as the Public Relations Manager in September 2015. In this role, Kelly's goal is to strengthen the company's position as an innovative and reliable ERP provider worldwide. Kelly has a BA in Communications from La Salle University with a focus in Marketing and Business. While in college, Kelly lived in Rome for four months to study International Marketing. Traveling to a different city or country every weekend, she developed a serious case of the travel bug. Suggestions for her next adventure are welcome!

Domenick Naccarato

Marketing Specialist

Domenick joined the team in 2015 to assist with our digital design and marketing efforts. He brings a range of experience with him in his 18 years of working within the software and e-learning industries as a web designer, creative director, and product marketing manager. He is passionate about employing a level of art direction in everything he produces, whether it is editing a video for our blog, branding graphics for a new campaign, or updating a snippet of code for our website. Being fairly new to Deacom, he is most excited about the opportunity to work with a group of individuals who consider themselves true artisans of their craft. Domenick is a graduate of The College of New Jersey where he earned a Bachelors degree in Fine Art. When not pushing pixels around on a computer, he can be found splitting his time between any number of activities including enjoying his wife's cooking, cheering for his daughters at their various sporting events, or working on his next mixed media creation in his home art studio.

Jason McNeeley

Development Manager

Jason joined the Deacom team in early 2015 as a senior developer. He quickly rose through the ranks becoming a lead developer on DEACOM and today now serves as our Development Manager. He is tasked with overseeing the day-to-day tasks of the development team, and places a heavy emphasis on meeting quality standards along with delivering a product to meet our customers’ needs. Jason is a graduate of the University of Delaware and holds a degree in Computer Science. Prior to Deacom, Jason worked on applications for the United States Nuclear Fleet and spent some time in healthcare working on CRM and Commission systems. While not helping to code the latest enhancement in DEACOM, he can be found at home learning how to be a brand new Dad.

Mark Mazich

Support Manager

Mark joined the team in 2013 after spending a few years within the financial services industry. Moving through the ranks at Deacom, he has held positions in Quality Assurance, Support, Implementation, and Project Management. He has attained a high-level understanding of the ERP software and business needs of our customers. This insight allows him to effectively manage a growing team of technical artisans, improve efficiencies for ticket management, and resolve high-priority customer challenges. His current role as the Support Manager at Deacom is to not only develop our technical support team but also the processes in which we manage our customer experience and successes. Mark is a graduate of Penn State University holding a BS in Business Management and a minor in Information Systems Management. When you can’t find Mark at the office he is most likely out in the woods enjoying the great outdoors.