DEACOM University: Continuous Learning Generates Continuous Business Value

Deacom evolves to meet new industry trends faster than other ERP systems. DEACOM University provides you with the training to keep up with the evolution of your own industry.

  • Learn about industry best practices
  • Complete hands on exercises with new system functionality
  • Collaborate with companies in the same industry
  • Train new employees on ERP processes

DEACOM University.

DEACOM University provides classroom based training for new and experienced users across all roles. Learners can attend a class at the Deacom office location hosting the training or attend remotely via virtual meeting tools. Training materials, labs, and training systems are provided for the sessions. The Deacom trainers have deep experience in the software and emphasize how functions drive business solutions throughout the sessions. As a bonus, DEACOM University is an accredited program that offers CPE credits from the National Association of State Boards of Accountancy (NASBA) and the Institute for Supply Chain Management (ISM).

DEACOM OnDemand.

All DEACOM University classes are recorded and available as a recorded session. No CPE credits are at stake as part of DEACOM OnDemand, but the structure allows attendees to learn at their own pace and take time in between topics to apply what they have learned in the training session. The courses are provided within the DEACOM Help System once unlocked and include the course booklet, all labs, and the video recording from the class. Have further questions after the session on what was learned? Holler at the technical support team to ask questions or be directed to another resource to get those questions answered.

Free classes!

Because Deacom is constantly deploying new enhancements to support the evolving industry it supports, training is even more important in driving long term success. We want you to take advantage of all our new features in each release. So, in addition to giving you each new release at no additional cost, we also provide free DEACOM University and OnDemand classes for each release. Additionally, Deacom provides all customers with free access to classes during the implementation process, as we want them to understand the value that the classes provide to attendees.


Upcoming Class Schedule

Please note that as of May, 2016 Deacom will primarily offer prerecorded DU trainings that users may access at any time. These videos are available via the "Available Courses" sub-menu in the DEACOM University menu. Additional information on this new format will be posted to this page in the coming weeks. If you have any immediate questions, please contact your Deacom representative.

Class Pricing

Courses are free to customers during the system implementation period. Once customers "go live" with DEACOM, training fees will apply. Fees include training materials, a daily lunch, and snacks onsite. We ask onsite attendees to bring a laptop if possible.

Class Time DEACOM University DEACOM OnDemand
Half Day $250 $300
Full Day $500 $600
2 Days $800 $900
3 Days $1,100 $1,200
4 Days $1,400 $1,500


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If I am attending onsite, where do I show up in the morning?

All classes are held onsite at Deacom's headquarters:

Deacom, Inc
601 Lee Rd.
Chesterbrook, PA 19087

Where can I stay if I'm coming in from out-of-town?

We have secured a room rate of $164/night at the Embassy Suites located right across the street from our headquarters. Use this Reservation Booking Link when making your accommodations.

Embassy Suites by Hilton Philadelphia - Valley Forge
888 Chesterbrook Blvd, Wayne, PA 19087
Phone: 610-647-6700

If I am attending remotely, where do I show up in the morning?

A remote connection will be included in your confirmation. If you are having difficulty connecting, please contact us at and the team will assist you.

What do I need to do to receive CPE credit?

To earn CPE credits you must complete a registration form, sign-in each day you attend, complete a feedback survey at the end of course, obtain a score of 75% or better on the course exam and request a CPE certificate by emailing with your name and class you attended. Once these steps have been recorded, a certificate with the number of credits earned will be emailed. Complete information on Deacom’s CPE policy is available in the Deacom Help System via the DEACOM University menu. *Note: CPE credits are not automatically sent once surveys and tests have been completed. Users must email Deacom requesting CPE credits be sent.

How is DEACOM University accredited?

Deacom is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417.

What is the cancellation policy?

Cancellations received in writing at least 10 to 15 business days prior to the event will receive a full refund. Registrants requesting to cancel or reschedule a course 5-9 business days before the event date may reschedule the course within a six month period. No refunds or course rescheduling is available for cancellations or reschedule requests received less than 5 days before the event start date.

All comments, course cancelation or reschedule requests should be e-mailed to or mailed to the address below:

Deacom, Inc. - University Administration
601 Lee Rd.
Chesterbrook, PA 19087