DEACOM University provides classroom based training for new and experienced users across all roles. Learners can attend a class at the Deacom office location hosting the training or attend remotely via virtual meeting tools. Training materials, labs, and training systems are provided for the sessions. The Deacom trainers have deep experience in the software and emphasize how functions drive business solutions throughout the sessions.
All DEACOM University classes are recorded and available as a recorded session. This structure allows attendees to learn at their own pace and take time in between topics to apply what they have learned in the training session. The courses are provided within the DEACOM Help System once unlocked and include the course booklet, all labs, and the video recording from the class. Have further questions after the session on what was learned? Holler at the technical support team to ask questions or be directed to another resource to get those questions answered.
Because Deacom is constantly deploying new enhancements to support the evolving industry it supports, training is even more important in driving long term success. We want you to take advantage of all our new features in each release. So, in addition to giving you each new release at no additional cost, we also provide free DEACOM University and OnDemand classes for each release. Additionally, Deacom provides all customers with free access to classes during the implementation process, as we want them to understand the value that the classes provide to attendees.
Please note that as of May, 2016 Deacom will primarily offer prerecorded DU trainings that users may access at any time. These videos are available via the "Available Courses" sub-menu in the DEACOM University menu. If you have any immediate questions, please contact your Deacom representative.
Courses are free to customers during the system implementation period. Once customers "go live" with DEACOM, training fees will apply. Fees include training materials, a daily lunch, and snacks onsite. We ask onsite attendees to bring a laptop if possible.
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All classes are held onsite at Deacom's headquarters:
601 Lee Rd.
Chesterbrook, PA 19087
We have secured a room rate of $164/night at the Embassy Suites located right across the street from our headquarters. Use this Reservation Booking Link when making your accommodations.
Embassy Suites by Hilton Philadelphia - Valley Forge
888 Chesterbrook Blvd, Wayne, PA 19087
A remote connection will be included in your confirmation. If you are having difficulty connecting, please contact us at email@example.com and the team will assist you.
Cancellations received in writing at least 10 to 15 business days prior to the event will receive a full refund. Registrants requesting to cancel or reschedule a course 5-9 business days before the event date may reschedule the course within a six month period. No refunds or course rescheduling is available for cancellations or reschedule requests received less than 5 days before the event start date.
All comments, course cancelation or reschedule requests should be e-mailed to firstname.lastname@example.org or mailed to the address below:
Deacom, Inc. - University Administration
601 Lee Rd.
Chesterbrook, PA 19087